Contact Info

General inquiries & pre-sales questions

Feel free to send us your inquiries, comments and suggestions by using one of the methods provided below:

  • Email address: info@alterora.gr
  • Contact form (located on this page)

Technical support

Registered members with an active Bronze, Silver or Gold membership can submit their support ticket using the Help Desk for a faster response time.

Previous members, or if you can't login into your account you can use one the following:

  • Email address: info@alterora.gr
  • Contact form (located on this page)

Billing support

All payments are handled by our partner Avangate. Therefore all questions regarding invoices, payment options, etc should be directed to Avangate using their communication channels. Their main email address for billing inqueries is pay@avangate.com. Refunds requests should be sent to us and they will be accepted only if they are in accordance with our current refund policy.

Location & Physical Address

Our address is:

Alterora
Kilkis 25
Tripolis, 22100
Greece
  • Telephone number: +30 211 800 6677
  • Fax number: +30 211 800 5766

Note that we do not provide support over the phone